AgroPOSby Innobrains
Legal

Privacy Policy

AgroPOS keeps your business records on your own computer. This page sets out exactly what leaves that computer, why, and what we do with it.

Last updated 13 August 2026

The short version

Your sales, customers, ledgers and stock live in a database file on your PC. We never see them, except inside the encrypted backups you choose to upload. We do not sell or share your data with anyone, and we do not use it for advertising.

1. What stays on your computer

AgroPOS is an offline-first program. The following is written only to your own machine and is never transmitted as part of normal use:

  • Products, batches, expiry dates, purchase and sale prices
  • Customers, their phone numbers, villages, credit limits and ledger balances
  • Every sale, return, purchase, supplier record, expense and recovery payment
  • Your staff accounts and their roles
  • Your shop details, invoice settings and printer preference

You can bill customers all day with the network cable unplugged. None of the above is needed by us for the software to work.

2. What is sent to us, and when

When you activate

To issue and lock a licence, AgroPOS sends us your licence key, the shop name you typed, and a Machine ID. The Machine ID is a one-way cryptographic hash derived from a Windows identifier — it identifies the computer, but cannot be reversed to reveal anything about it or about you.

While the licence is active

The software checks in periodically to confirm the licence is still valid and has not been suspended. That check carries the licence key and Machine ID, and nothing about your sales or customers.

For the free trial

Starting a trial records the Machine ID against the trial, which is how we enforce one trial per computer. That record is kept even after the trial ends — otherwise the limit could be bypassed by reinstalling.

If cloud backup is on

An encrypted copy of your database is uploaded to our servers, roughly once an hour when the computer is online. This is the only circumstance in which your business records leave your premises, and it exists so that a dead hard disk does not end your business records.

3. How cloud backups are handled

  • Encrypted in transit and at rest. Uploads travel over HTTPS and the stored file is encrypted.
  • Tied to your licence, not your hardware. Activate the same key on a new PC and your backups are there to restore — that is the whole point of the design.
  • Read only when you ask. We access a backup to help you restore it, or when you ask us to investigate a problem. We do not browse customer backups, and we do not analyse their contents.
  • Deleted when the licence ends. Backups belonging to a cancelled or refunded licence are removed 30 days afterwards, leaving you a month to retrieve anything you need.
  • You can turn it off. If you would rather nothing left your shop at all, tell us and we will disable cloud backup for your licence. Keep local backups instead.

4. The website and customer portal

If you buy online or create an account at agropos.innobrains.pk, we store your name, phone number, email address and shop name, your orders, and the payment screenshot you upload as proof. The proof image is stored privately and is visible only to our staff who review payments.

We do not process card payments ourselves and never receive your card details. Our website does not run advertising trackers or third-party analytics profiling.

5. Why we hold any of it

WhatWhy we need it
Licence key & Machine IDTo issue licences, lock them to one machine, and approve transfers.
Machine ID for trialsTo enforce one free trial per computer and prevent repeat-trial fraud.
Shop name, phone, emailTo identify your account, provide support and contact you before expiry.
Orders and payment proofTo confirm payment, issue the correct licence, and keep accounting records.
Encrypted backupsSo that you can recover your business data after hardware failure or theft.

6. Who else sees it

Nobody, in the ordinary course. We do not sell, rent or trade your data, and we do not share it with advertisers or data brokers.

The limited exceptions are the ones any business has: the hosting provider that runs our servers, and disclosure where a court or Pakistani law validly requires it. In the second case, we will tell you unless we are legally barred from doing so.

7. How long we keep things

  • Account and licence records — for as long as your licence is active, and afterwards as long as tax and accounting law requires.
  • Cloud backups — while the licence is active, then 30 days after it ends.
  • Payment proof images — kept with the order as the record of payment.
  • Trial records — the Machine ID is kept indefinitely, because deleting it would defeat the one-trial-per-computer rule. It is a hash and contains no personal information.

8. Your rights

You can ask us at any time to:

  • Show you what we hold about you and your licence;
  • Correct anything that is wrong;
  • Send you your backups so you have your own copies;
  • Delete your account, backups and personal details, other than records we must keep by law;
  • Switch off cloud backup so nothing further is uploaded.

Message +92-315-7500264 or email agro@innobrains.pk. We respond within a few working days and never charge for these requests.

9. Security

Backups are encrypted, the website runs over HTTPS, admin access to our systems is restricted to named staff accounts, and every action our staff take on a licence is recorded in an audit log.

On your side, the single most valuable thing you can do is change the default admin123 password on your first day. Until it is changed, anyone who can reach the keyboard can sign in as administrator. The setup guide shows how.

10. Children

AgroPOS is business software sold to shopkeepers. It is not intended for children and we do not knowingly collect data from them.

11. Changes to this policy

If we change how data is handled in a way that matters to you, we will update this page and tell licence holders directly rather than quietly editing the text.

12. Contact

InnoBrains Technologies
+92-315-7500264 · agro@innobrains.pk
See also our terms and conditions and refund policy.