No ticket queue and no call centre. Support for the AgroPOS POS system comes from the team that writes it. Message us on WhatsApp and you reach the team that writes AgroPOS. We reply in Urdu or English, whichever suits you.
Send a screenshot of whatever you are seeing and we can usually answer straight away. Same number if calling is quicker than typing.
Best for anything long — invoices, licence paperwork, a problem that needs explaining properly.
Mon–Sat, 10:00 am – 6:00 pm
Messages outside these hours are answered the next working morning. If your shop is down mid-sale, say so in the first line — we treat that as urgent whatever the hour.
Support is quicker when the first message already has what we need. If you can, include:
See pricing, or message us and we will walk you through it.
Activate on the new machine and click Submit Request. We approve transfers free of charge.
Activate the same key on the new computer, then restore from Cloud Backup. Call us if you get stuck — this is the one worth phoning about.
Use Emergency Reset via Support on the login screen and call us with the code it shows.
Message us within 30 days — see the refund policy.
Tell us. A large part of AgroPOS started as a shopkeeper's complaint.
Founded in 2022 in Jhang, Punjab by Arshad Ali. We write AgroPOS ourselves, which is why support reaches the people who wrote the code rather than a queue.
